Privacy Policy
Last updated: June 2026
This privacy policy explains how Shabiki collects, uses, stores and protects your personal data. We are committed to safeguarding your privacy in accordance with UK data protection laws and GDPR.
Information We Collect
We collect information you provide during registration: name, email, date of birth, address and payment details. We also collect technical data such as IP address, browser type, device information and cookies.
How We Use Your Data
- Account creation and management
- Processing deposits and withdrawals
- Identity verification (KYC) as required by law
- Preventing fraud and money laundering
- Sending promotional communications (with your consent)
- Improving our services and user experience
Data Storage and Security
All personal data is stored on encrypted servers within the EEA. We use 256-bit SSL encryption for data transmission. Access to personal data is restricted to authorised personnel only. We retain your data for as long as your account is active and for a period after closure as required by regulatory obligations.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data (subject to legal requirements)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Cookies
We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
Third-Party Sharing
We do not sell your personal data. We share data only with payment processors, identity verification providers and regulatory authorities as required by law. All third-party partners are contractually bound to protect your data.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify registered users by email or through a prominent notice on the website. We encourage you to review this page periodically to stay informed about how we protect your data. The date at the top of this page indicates when the policy was last revised.
Contact
For privacy-related queries, contact our data protection team through the support channels listed on our website. We aim to respond to all data protection requests within 30 days.